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Return Instructions

If you're not entirely satisfied with your purchase, we'll provide a refund or store credit. We only request that the item be returned to us in its original condition, including all original packaging, within 30 days of delivery. 

1. Pack your items for returns including the pouches. If you don't have the original box, feel free to ship the items in any suitable external packaging. 

• If you are returning all items, make sure to include any gifts/freebies and stickers that were part of your original order in your return. 
• If you are making a partial return, you can keep any gifts/freebies and stickers that were part of your original order. 

2. Please pick your return address for the following list below. If your country is not on the list, please return the item to the nearest location.

3. Select the courier service (local post office, DHL, etc.) that best suits your needs with a trackable service for the shipping of the package you want to return. We advise you not to use FedEx due to their delivery policies. Generate a shipping label from your preferred courier service website, print it, and securely attach it to the exterior of your package. Please note that currently, we are not able to pay for the shipping for the return. We're sorry for this inconvenience and thank you for your understanding.

4. Documentation of Return: After dispatching your package, email us with the following information:

  • Tracking number
  • Item(s) returned/exchanged

We will then proceed with processing your return or exchange. Make sure to keep a postage receipt should any issues arise.

AUSTRALIA 🇦🇺

Pro Prep - Ezi - ATOLEA

602-612 Botany Rd

Alexandria NSW 2015

Sydney

AUSTRALIA

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FRANCE  🇫🇷

252 Ruelle Dufour

Nieppe

59850

France

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GERMANY 🇩🇪

ATOLEA - C/o Ezi Returns

Industriestraße 30

21394 Kirchgellersen

Germany

  ---

UK  🇬🇧

PJW - EZI RETURNS - ATOLEA

Unit 10 Watchmoor Trade Centre

Watchmoor rd

Camberley

Surrey

GU15 3AJ

UNITED KINGDOM

  ---

USA 🇺🇸

Jean ATOLEA

PO Box 542

Alma KS 66401

USA

  ---

CANADA 🇨🇦

No3rd - Ezi - ATOLEA

10001 Boulevard Ray-Lawson

Anjou QC H1J 1L6

CANADA

 

Customer PhotoCustomer Photo
Rachele N.
Italy
My new rings stunning
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Bianca M.
Australia
Gorgeous item, one of my faves out of my purchase. So versatile and I love that I can sweat and shower in these pieces. Makes it so much easier to live in them.
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Courtney H.
United States
I am literally so obsessed with this necklace! I went on a shark dive in September, and absolutely fell in love with Caribbean reef sharks, and this necklace was the perfect...
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Sofia
United States
super cute and beachy very nice quality!!!
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Laura D.
Canada
Shipping took little to no time, the product is as seen on the page. It is beautiful and I absolutely love it. Great product(s). Highly recommend.
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Rawiwan B.
Australia
I wear them everyday and I love it
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Kristina Z.
United States
The cutest little ring! Great on its own or small enough to be stacked, I love it
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Kimberley F.
New Zealand
Absolutely love this ring set. Feels nice on and goes well with everything ☺️
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Kristy H.
Australia
They look great on and amazing to keep on in beach, pool and shower days. Have recommended your pieces to everyone
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Fiona D.
Australia
Oh my gosh , this is absolutely beautiful, I’m so so happy 🥰 when my daughter- in-law saw it she straight away ordered 2 items for herself
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Jennifer R.
Australia
Absolutely love them, haven't taken them off, swimming shower, working in garden. Think I'll shop for more!
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Margaret C.
Australia
Love this anklet so much I have ordered the Calvi Rope Chain Necklace. Will probably order the bracelet at a later date.
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Bec E.
Australia
It was more beautiful then the picture I love it
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Anna J.
Australia
I’ve been wearing this in the shower, pool, ocean, through sunscreen and moisturiser etc and it’s still shiny and new. The colours are very pretty. It looks great stacked with a...
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Linda L.
Australia
I was very impressed with the fast shipping of my order to Australia. I was kept informed and my order was received as promised. The jewellery I bought is for a gift for my...
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Damla A.
Belgium
I literally loved this bracelet. I showered with it but it is shining like the first day
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Natalie O.
Australia
It was my first time getting a few things from Atolea and they are all amazing! The sun signet ring is beautiful and reminds me there is sunshine to be found every day!
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Binny V.
Netherlands
I love this ring with LITTLE Stones. It’s a beauty
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Olivia O.
Australia
It is water proof with no site of green:)
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Abigail H.
United States
It fits perfectly, snaking up the ring finger of my right hand. I rarely take it off.
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amanda j.
Canada
Love it, just wore it to Mexico and had a TON of compliments!!
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Caitlin D.
United Kingdom
I bought 6 bracelets to gift my bridesmaids and couldn’t be happier, they’re gorgeous and such good quality
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Julia
Australia
My partner got me for Christmas but he didn’t know the size so ended up fitting only on my pinky and I LOVE IT! Gorgeous gold colour ✨It goes perfectly with my bracelets and...
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Julia B.
United Kingdom
My daughter loved her ring and requested more jewellery for Christmas ❤️
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Jennifer M.
Australia
Fabulous. These earrings are gorgeous. I have had lots of compliments on them. They are stylish and look beautiful on.
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Jodie A.
Australia
It’s beautiful! My daughter loves it and had t taken it off since I gave it to her
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Nikki P.
New Zealand
Such an easy experience shopping with Atolea.
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